Refund Policy
Last updated: January 11, 2026
30-Day Money-Back Guarantee
No questions asked. Full refund within 30 days.
We're confident you'll love WebPolish. But if it's not the right fit for your business, we'll give you a complete refund within your first 30 days.
Our Commitment
At Manufactured Gravity, LLC, we believe in our product. We want every customer to be genuinely satisfied with WebPolish. That's why we offer one of the most generous refund policies in the industry.
30-Day Refund Period
If you're not completely satisfied with WebPolish within the first 30 days of your paid subscription, you can request a full refund. Here's how it works:
- The 30-day period begins on the date of your first payment
- Request a refund by contacting us at [email protected]
- We'll process your refund within 5-10 business days
- The refund will be credited to your original payment method
What's Covered
Monthly Subscriptions
Full refund of your first month's payment
Annual Subscriptions
Full refund of your annual payment within the first 30 days
Upgrades
If you upgrade and aren't satisfied, the upgrade cost is refundable within 30 days
After 30 Days
After the initial 30-day period:
- Monthly subscriptions: You can cancel anytime. Your service continues until the end of your current billing period. No refund for partial months.
- Annual subscriptions: You can cancel anytime. We'll provide a prorated refund for unused months at our discretion.
Exceptions
Refunds may not be available in the following cases:
- Accounts terminated for violating our Terms of Service
- Fraudulent activity or abuse of the refund policy
- Requests made after the 30-day refund period for monthly plans
How to Request a Refund
Requesting a refund is simple:
- Send us an email at [email protected]
- Include your account email so we can locate your subscription
- Let us know why (optional, but it helps us improve)
We'll process your request within 1-2 business days and confirm via email. Refunds typically appear on your statement within 5-10 business days, depending on your bank or card issuer.
What Happens to Your Website
If you receive a refund:
- Your website will be taken offline
- Your account will be deactivated
- We'll retain your data for 30 days in case you change your mind
- After 30 days, your data will be permanently deleted
Questions?
If you have any questions about our refund policy, we're here to help: