Privacy Policy

1. Introduction

Manufactured Gravity, LLC ("Company," "we," "us," or "our") operates WebPolish (the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Service.

We are committed to protecting your privacy and handling your data with transparency. By using our Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, and authentication credentials when you create an account
• Business Information: Business name, address, phone number, and other details you provide for website generation
• Payment Information: Billing details processed securely through our payment processors
• Communications: Messages you send to us or input into the AI chat interface

Information Collected Automatically

• Usage Data: Pages visited, features used, and interactions with the Service
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP addresses, access times, and referring URLs
• Cookies: Session cookies and similar technologies for authentication and preferences

Information from Third Parties

• Google Business Profile Data: When you connect your Google Business Profile, we access publicly available information including business details, photos, and reviews
• Authentication Providers: If you sign in with Google, we receive basic profile information

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Generate and host websites based on your business information
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud
• Train and improve our AI systems using anonymized and aggregated data
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With vendors who perform services on our behalf (hosting, payment processing, analytics)
• AI Providers: With AI service providers (Google, Anthropic) to generate website content, subject to their privacy policies
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize disclosure

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit using TLS/SSL
• Secure cloud infrastructure provided by industry-leading providers
• Access controls and authentication requirements
• Regular security assessments and monitoring

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes, such as:

• Maintaining records for tax and accounting purposes
• Resolving disputes or enforcing agreements
• Preventing fraud and abuse

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and maintain sessions
• Remember your preferences
• Analyze usage patterns
• Improve our Service

You can control cookies through your browser settings, but disabling cookies may limit functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and revising the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us: